Shipping policy

  • Effective Date: July 19, 2026

At Love My One Pet, we're committed to delivering your pet products safely and efficiently. Please read our shipping policy carefully before placing an order.

Order Processing

All orders are processed within 1–3 business days (Monday through Friday, excluding holidays).

After your order has been processed, you will receive a confirmation email with your tracking information once your order has been shipped.

Please note that processing times may be longer during holidays, promotional events, or periods of high order volume.

Shipping Times

Estimated delivery times are:

  • United States: 7–15 business days
  • Canada: 8–18 business days
  • United Kingdom: 7–15 business days
  • Australia: 8–18 business days
  • Europe: 8–20 business days
  • Other International Locations: 10–25 business days

Delivery times are estimates and are not guaranteed. Customs clearance, weather conditions, or carrier delays may occasionally extend delivery times.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

From time to time, Love My One Pet may offer free shipping promotions on eligible orders.

Order Tracking

Once your order has shipped, you will receive a tracking number by email.

Tracking information may take 2–5 business days to become active after shipment.

Multiple Packages

Some orders may arrive in separate packages. This may happen because products are shipped from different warehouse locations or suppliers.

If your order contains multiple items, they may not all arrive on the same day.

Incorrect Shipping Address

Please ensure your shipping address is correct before completing your purchase.

Love My One Pet is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error, contact us as soon as possible. We will do our best to update your order before it ships.

Lost, Delayed, or Damaged Packages

If your package is lost, significantly delayed, or arrives damaged, please contact us within 7 days of the expected delivery date.

We will work with the shipping carrier to investigate the issue and provide an appropriate solution whenever possible.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in our product prices or shipping fees.

Delivery Delays

Delivery times may occasionally be affected by:

  • Severe weather
  • Customs inspections
  • Carrier delays
  • Public holidays
  • High shipping volumes
  • Other circumstances beyond our control

We appreciate your patience and understanding if unexpected delays occur.

Contact Us

If you have any questions about your order or our shipping policy, please contact us.

Love My One Pet

Website: lovemyonepet.com

Email: gio588954@gmail.com